Frequently Asked Questions
Everything you need to know about the Beatbot Sora 10
What surfaces does the Beatbot Sora 10 clean?
The Beatbot Sora 10 is designed to efficiently clean the pool floor, walls, and waterline, utilizing advanced navigation to handle various pool finishes including tile, vinyl, and concrete.
How long does the battery last on a single charge?
Equipped with a high-capacity battery, the Sora 10 provides up to 3.5 hours of continuous cleaning power, ensuring most residential pools are spotless in a single cycle.
What is your shipping policy for robotic cleaners?
We offer free standard shipping on all Beatbot Sora 10 orders within the continental United States. Orders are typically processed within 1-2 business days with tracking provided.
Does the Sora 10 come with a manufacturer warranty?
Yes, the Beatbot Sora 10 includes a 2-year limited warranty that covers defects in materials and workmanship to ensure your investment is protected.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If you are not completely satisfied with the performance of your robotic pool cleaner, you can return it for a full refund, provided it is in its original packaging.
How do I maintain the filter system?
The Sora 10 features a top-access large filter basket. Simply lift the handle, remove the basket, and rinse it with a garden hose after each cleaning cycle for optimal performance.